Download the product return form and mail it back to us along with your product at:
160 Oval Drive
Islandia, NY 11749
We do not condone the purchase of any refurbished products from third party sources. It is our policy to not sell refurbished products due to the dangerous nature of mixing water and electricity. Those refurbished products are not under warranty from Danner Manufacturing nor have they been refurbished by Danner Manufacturing.
Product Out of Warranty:
All inoperative product requests that are pre-determined to be not under warranty should be addressed by clicking on: www.pondmasterservice.com Proceed by following the necessary steps & instructions on the website to begin the process of resolving the claim. All shipping details will be provided within the website link. Please also note that a member of the PONDMASTER SERVICE team can be reached by phone at 518-793-8184.